Shipping Policy

Quick Delivery Info

Cut-off time: 16:00 GMT
Processing: 0–2 working days (Mon–Fri)
Delivery: 1–2 working days (Mon–Fri)
Free UK delivery: Every order, every time

What Happens After You Order

We’ll email you once your order’s in our system and being processed usually 0–2 working days (Mon–Fri). When it’s on the way, you’ll get another email with tracking details. Delivery normally follows within 1–2 working days (Mon–Fri).

If Your Parcel’s Late

Occasionally things run behind. If your order hasn’t shown up after the normal timeframe, please wait up to three working days before contacting us. Still no parcel? Email hello@whatsizeonline.com and we’ll investigate.

Need to Cancel?

Changed your mind? Drop us a note at hello@whatsizeonline.com as quickly as possible. If the order hasn’t been processed or shipped yet, we can cancel it. If it’s already on the way, you can return it after it arrives.

Something Wrong With Your Order?

If your parcel arrives damaged or isn’t what you ordered, sorry about that. Take some photos and send them to hello@whatsizeonline.com.We’ll review your case promptly and put things right.

Contact Us

For any enquiries, please contact us at hello@whatsizeonline.com or telephone +447441477432.

Our customer support team is available Monday to Friday, from 10:00 to 17:00 (GMT).

Business Details

Whatsize Enterprise LTD

Address:
Unit C1 Armston Farm
Broughton Road
Leicester Leicestershire LE9 1RD
United Kingdom

DUNS: 230754416
Company Number: 14956498
VAT Number: GB154005743